Meet your experiential marketing agency

We create powerful experiences through our marketing suite design, retail spaces, and concierge design.

We are a specialist team of property experts who deliver bespoke marketing suites, show homes, and retail design and build. As the experiential marketing agency in the Focus Group, we provide a creative, technology-driven, property marketing experience from conception to completion.

Our unparalleled knowledge of the customer journey, partnered with cutting-edge interior design and retail design experience, aids property sales and educates the customer as they experience the sales environment. Our proven, award-winning approach helps showcase your product and provides a seamless buying experience for the customer.

Focus Family

  • All
  • Directors
  • Admin
  • Client Services
  • Design
  • Project Management

James Mercer


Samantha Mercer

Chief Executive

Ben Tucker

Managing Director

James Mitchell

Client Services Director

Danielle Sewell

Lead Interior Designer

Tanya Dauns

Interior Designer

Mark Harrison-Doughty

Interior Technical Designer

Charlie Green

Construction Manager

Louis Moreline

Project Manager

Kelly Walton

Operations Manager

Hayley Cook

Project Co-ordinator

Anna Simmonds

Project Administrator

Laura Parker

Marketing Manager

Leanne Halls


Stephaine Cannon

Accounts Assistant

Frances Gymer

Credit Controller

Kerrie Kennedy

HR Advisor

Laura Sellwood

Office Manager

Charlotte Taylor

PA to Chairman and Managing Director

Want to join the team?

Send us your CV

We are creators of retail experiences built around the customer journey, and our boutique-style design offering has revolutionised industry standards in property marketing suites. Our award-winning team design and build technology-rich, engaging spaces that deliver complete brand continuity to ultimately enhance a customer’s experience.