Meet your experiential marketing agency

We create powerful experiences through our marketing suite design, retail spaces, and concierge design.

We are a specialist team of property experts who deliver bespoke marketing suites, show homes, and retail design and build. As the experiential marketing agency in the Focus Group, we provide a creative, technology-driven, property marketing experience from conception to completion.

Our unparalleled knowledge of the customer journey, partnered with cutting-edge interior design and retail design experience, aids property sales and educates the customer as they experience the sales environment. Our proven, award-winning approach helps showcase your product and provides a seamless buying experience for the customer.

Focus Family

  • All
  • Directors
  • Admin
  • Business Development
  • Client Services
  • Design
  • Marketing
  • Project Management

James Mercer


Samantha Mercer

Chief Executive

Ben Tucker

Managing Director

Zowie Wyatt

Head of Design

James Mitchell

Senior Client Services Manager

Sarah Norcup

Senior Project Manager

Russell Oxlade

Business Development Manager

Mark Harrison

Interior Technical Designer

Julian Clark

Production and Programme Manager

Charlie Green

Site Manager

Faith Bishop

Project Coordinator

Sophie Laccohee

Marketing Manager

Laura Parker

Marketing Executive

Charlotte Taylor

PA to Chairman

Brooke Golbourn

PA to MD

Want to join the team?

Send us your CV

We are creators of retail experiences built around the customer journey, and our boutique-style design offering has revolutionised industry standards in property marketing suites. Our award-winning team design and build technology-rich, engaging spaces that deliver complete brand continuity to ultimately enhance a customer’s experience.